How old do I need to be to participate?
The Mission Impossible: Breakout and Space Quest Escape Rooms are designed for ages 12+. The Secrets of Horus Escape Room is suitable for ages 8+. Under 16s must be accompanied by an adult (aged 18 or over). They are required to enter the attraction to accompany children under 12.
What should I wear?
It is advisable to wear comfortable clothes and sensible footwear.
What does it involve?
You and your team will need to complete various tasks in order to escape the rooms. Tasks will be a range of physical and mental, so there is something for everyone! You will need to work as a team to make sure you all escape.
What can I take in with me?
You can take mobile phones in the rooms but should not be used unless it's an emergency. Bags will not be able to be taken in, as they will hinder your progress.
Will I really be locked in?
Our Mission: Impossible Breakout and Secrets of Horus Escape Rooms are equipped with a door exit button which you will be able to use to leave the attraction at any point. The Space Quest room has an Emergency Exit that can be operated by using both handles on the door.
Can I participate if I have medical issues?
Due to the nature of the attraction, it is not suitable for wheelchair users, pregnant women or those who suffer from photosensitive epilepsy, back pain or claustrophobia.
Is the attraction suitable for people with additional needs?
If you have additional needs, (including deafness or any level of visual impairment) please get in contact before you book so we can tailor the attraction to your needs.
How many people are in each group?
You can book a group of 2-10 people per Escape Room.
When do I need to arrive for my time slot?
You need to arrive at least 10 minutes before the time of your booking. If you are late we CANNOT guarantee that you will be able to enter. There will be no refunds.
Will there be others in the room apart from my group?
When you book, the Escape Room will be for the exclusive use of your group irrespective of group size.
Can I book a corporate team building day?
Escape rooms are an excellent and unusual way to enhance team building skills. View our Corporate Packages.
What do I do if I need to use the toilet?
If you need to use the toilet during the experience, press the door exit button. A staff member will be able to direct you to the toilet.
Do I need to book in advance?
We encourage all customers to book in advance online at quest.je. Walk-in bookings are available subject to availability. All bookings must be paid for prior to taking place.
Can I make changes to my booking?
Changes to your booking such as number of people, date and time, Escape Room etc. can be made in advance of your booking by contacting us. Changes made on or after the booking date may not be honoured.
Got More questions? Then contact us.